At Digital.GInnovate.Net, we are committed to providing high-quality digital products and a smooth shopping experience for all our customers. Please review our return policy carefully before making a purchase.
1. Eligible Products for Return
Since all our products are in digital format and are downloadable immediately upon purchase, they are not eligible for returns or refunds. Once a digital product has been downloaded or accessed, we are unable to offer a refund.
2. Returns and Refunds
- Downloads and Delivery: Digital products are delivered instantly and are available for download after payment confirmation. Therefore, we cannot offer refunds for successfully downloaded items.
- Exceptions: In rare cases, if the purchased product contains technical errors or is unusable due to internal issues, please contact us at support@ginnovate.net to evaluate the situation and find a solution.
3. Technical Issues and Support
- If you encounter any issues accessing or using the purchased products, our support team is available to assist you.
- For assistance, please email us at support@ginnovate.net within 7 days of purchase. Provide the issue details and purchase information to help us resolve the matter promptly.
4. Fraud or Abusive Use
We reserve the right to refuse refund requests or suspend product access in cases of fraudulent or abusive use.
Contact
If you have additional questions or need assistance, our team is here to help. You can reach us at support@ginnovate.net.